Global
Excellence
KHD is a customer-focused engineering, equipment supplier, and service company, providing a full-line of competitive and environmentally friendly technologies to the cement industry. With over 155 years of experience in the cement industry, KHD is a global leader in cement plant technology, equipment, and services.
Quality
Policy
The KHD Group would like to be known as a provider of extraordinary quality products, services focusing with solutions on the demand of the customers.
Continuous
Improvement
KHD is committed to continuously improving our technology and offering to customers. KHD understands the changing needs of our customers, and has a long history of innovation. KHD was the first to introduce many industry leading products and processes, like our COMFLEX grinding system, PYRORAPID Kiln and PYROCLON Low NOx Calciner.
Emerging
Markets
In order to provide the highest level of support for our customers, KHD has strategically placed sales offices in emerging markets around the world. With 750 employees worldwide, and CSCs and sales offices in growing markets, KHD customers are ensured the same high quality of service and products, regardless of location.
Financial
Strength
KHD is listed on the Frankfurt stock exchange and, hence, has access to equity capital markets. KHD has no financial debt and has sufficient bonding facilities to support and grow the business.
Customer
Focus
KHD is fully committed to understanding all of our customers and to being close to our customers through our local customer service centres. As a supplier of engineering, equipment, and plant services, KHD is a critical part of the supply chain to build new capacity and to upgrade and service existing capacity.
Competitive
Technology
KHD’s goal is to provide highly effective and competitive technology to our customers. This means understanding our markets, investing in research and development, providing cost effective solutions based on the concept of lifetime cost of ownership, and delivering world class performance.
Environmentally
Friendly
Looking after the environment will be one of recurring themes throughout the next decades. KHD is committed to developing environmentally friendly products, saving natural resources, increasing the energy efficiency of our products, and reducing potentially harmful emissions.
One KHD
KHD is committed to being one global team and delivering the best possible solutions to our customers, wherever they may be. One company, one team.
Plant
Services
KHD’s goal is to create a world leading plant service business to support our engineering and equipment supply business. KHD recognises the cyclical nature of the industry in which we operate and has set a long term strategic goal of generating a major portion of revenues from plant services in the future.
People
Matter
KHD’s greatest asset is its employees. KHD is truly a people business that strives to support, develop and treat its employees with respect. Our goal is to empower and motivate our employees to deliver global excellence.
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KHD Humboldt Wedag
Quality Policy
In order to establish professional, trustworthy and efficient partnerships, KHD is focused on creating strong relationships with customers, suppliers, and employees throughout the entire KHD organization. A large part of establishing these relationships depends on not only the quality of products and services we supply, but also on the quality of KHD as an organization. KHD is deeply committed to providing the highest quality products. This commitment to quality is ingrained throughout the entire body of our organization, beginning with our top management team, who continuously strive to improve the KHD quality system.
All KHD customer service centers are certified according to the ISO 9001 standard. This joint certificate guarantees that the KHD group has implemented the highest quality standards and can meet international standards from all of its worldwide locations. KHD’s group vision and mission are based on achieving the highest quality, with the highest levels of qualification for our employees, and is the founded on the following directives:
- Living out our success with a joint international DIN ISO 9001 Certificate for the KHD group.
- Supporting one another in the simple philosophy: KHD ONE TEAM.
- 0 defects for our customers.
- An international employee culture focused on the future, openness, and excellent workmanship for the benefit of our customers and the entire KHD group.
- Quality policies which focus all efforts on customer demands.
- Quality objectives which encourage continuous improvement of qualification, in order to provide the best resources while achieving the best quality
Each of these directives is incorporated in the quality management system and in the work of each KHD employee.